Privacy Policy

Privacy Notice

We value your business and at HARTMAN PRODUCTS (www.hartmanproducts.com) we know your privacy is important to you. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it and what we do with it. By using this website you are accepting the practices described in this Privacy.

Your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you is used to process your orders and to provide a more personalized experience on our site. Payment transactions take place via encrypted SSL secured by Stripe (stripe.com) or PayPal.com to increase the security of your information.

You can reach us 24 hours a day, 7 days a week by sending email via our Contact page. If you have any questions about our Privacy Policy, you can also mail us at: Hartman Products, Inc, 628 Airport Road Suite A, Rio Vista, CA 94571. We will be happy to answer your questions or hear your concerns.

How Do We Use the Information We Collect?

We collect “personal” information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number, credit card number and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you.

HARTMAN PRODUCTS will NOT share data with trusted partners to help us perform statistical analysis.

Your name and address information is used solely to process orders unless your prior consent is given. This information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Your demographic information (gender, date of birth, etc.), if required, will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

What we do with your information

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent.

We use your personal information for internal purposes such as processing and keeping you informed of your order.

The personal information that you give us when you place an order is used to process and fulfill your order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.

We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable.

Your choice to opt-out of certain communications

If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request to [email protected]. Please include your complete name, e-mail address and mailing address. Note that you may still receive customer service related communications from us.

Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security

All employees at HARTMAN PRODUCTS take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected. All passwords are stored in encrypted format.

Correcting/Updating Your Personal Information

If you become a subscriber to HARTMAN PRODUCTS you may correct/update your personal information by clicking on the ‘Account’ link at the top of any page, entering your ID, password, and birth date when prompted. From there you can edit your personal information. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through our Contact page.

If you do not have an account with us, you may correct, update, or remove personal information previously provided to us by contacting us via our Contact page.

Links To Other Sites

This Web site may contain links to other Web sites. Please note that when you click on one of these links, you may be leaving the HARTMAN PRODUCTS site and entering another Web site. We encourage you to be aware when you leave our site to read the privacy statements of these linked sites as their privacy policy may differ from ours. We are not responsible for the privacy practices of such other websites. This privacy statement applies solely to information collected by our website.

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from HARTMAN PRODUCTS.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

All policies and procedures are subject to change at any time in our sole discretion without notice.
You can reach us via email at [email protected]
by sending us an email from our Contact page.